Shopping website not working well?

Have a question? Ask here and we'll respond as soon as possible.

Shopping website not working well?

Postby Holly » Thu Dec 19, 2013 3:10 pm

I was looking at ordering another Zeus today, and when I clicked Place in Checkout (or whatever button), it wouldn't do that because I hadn't selected my options yet. But there's no place to select any options (size, color). What's up? If this has already been discussed, please bear with me. I haven't checked in here much lately because the site has been too funky, at least on my computer.
Holly
Senior Member
 
Posts: 185
Joined: Tue Jan 31, 2012 12:47 pm
Location: Reno
 

Postby BHam » Thu Dec 19, 2013 3:28 pm

Holly, we've made some updates to our site recently so you may need to clear your browsing data and reload the page. Try following this link and reloading the page: https://www.vapor4life.com/cleancookie.php.
User avatar
BHam
 
Posts: 1276
Joined: Fri Jun 08, 2012 4:47 pm
 

Postby Holly » Thu Dec 19, 2013 3:51 pm

Nope. That didn't wok. No options to choose from, then wouldn't take my order because I hadn't selected any options. I'll try from my home computer later . . .
Holly
Senior Member
 
Posts: 185
Joined: Tue Jan 31, 2012 12:47 pm
Location: Reno
 

Postby BHam » Thu Dec 19, 2013 4:09 pm

Holly, when you get a chance I think I know the issue. Check the gray box with the Zeus descriptions and videos and in the bottom left of this box you see the words: "Choose option.." and "Choose an option..". Clicking these will pull up the drop down for you so you can customize your Zeus.
User avatar
BHam
 
Posts: 1276
Joined: Fri Jun 08, 2012 4:47 pm
 

Re: Shopping website not working well?

Postby Holly » Fri Dec 20, 2013 8:51 am

The option buttons are working fine on my home computer. I'll try your suggestion on my work computer later today.
Holly
Senior Member
 
Posts: 185
Joined: Tue Jan 31, 2012 12:47 pm
Location: Reno
 

Re: Shopping website not working well?

Postby HarmonyPB » Sat Dec 21, 2013 1:22 pm

I hope it worked out for you Holly! The changes took some time for me to get used too.
User avatar
HarmonyPB
Senior Member
 
Posts: 9625
Joined: Tue Dec 20, 2011 4:41 pm
Location: Houston, TX
 

Re: Shopping website not working well?

Postby BHam » Mon Dec 23, 2013 10:19 am

Holly were you able to get on?
User avatar
BHam
 
Posts: 1276
Joined: Fri Jun 08, 2012 4:47 pm
 
 

Return to Ask Vapor4Life

Who is online

Users browsing this forum: No registered users and 0 guests

cron